We are based in Deoband, Uttar Pradesh, India. 💖

Standard delivery within India usually takes 5 to 7 days, but sometimes it may take longer due to the logistics company or weather conditions.

Store credit is an amount that is safely stored in your account.

If you return a Cash on Delivery (COD) order, instead of a cash refund, the same amount is added to your account as store credit.

You can use this balance to shop again from our store.

Store credit never expires.

You can request a return or exchange within 24 hours of delivery if the product is damaged, defective, or incorrect.

The returned item must be:

• Unused
  
• Unwashed
  
• In original packaging

The following items cannot be returned or exchanged, unless they are damaged or incorrect:

• Books
  
• Wooden items
  
• Bulk or custom orders
  
• Any personalized products

Prepaid Orders:
Refund will be sent back to the original payment method within 7 to 14 working days after the quality check.

Cash on Delivery Orders:
Refund will be provided in the form of store credit.

Shipping charges are non-refundable.

Yes, Cash on Delivery is available on orders below ₹2000.

A ₹49 confirmation fee is charged for COD orders.